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Sep 21st
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Home Publications Licensing and Accreditation

Licensing and Accreditation

Patient Bill of Rights Brochure

Patient Bill of Rights Brochure

The Ministry of Health has embarked on  several initiatives to introduce systems that would assist in improving publics' confidence in the public health care system. In an effort to improve customer satisfaction a patient feedback system  was developed through the current Complaints Mechanism. To facilitate this complaint mechanism and to assure patients satisfaction with health care they receive, all health care providers are taught how to understand and respect patients' beliefs and values and to provide considerate and respectful care that protects patients' dignity. Health care providers are urged to ensure that patients accessing care are informed of, understands, and acts when they believe their rights have been violated; as well as, ensuring that patients understands that they too have a responsibility for their health care.

Click on the words to access a copy of the Patient Bill of Rights Brochure.

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Licensing & Accreditation Standards for Inpatient Health Facilities

Licensing & Accreditation Standards for Inpatient Health Facilities

Excerpt:

"The quality of standards outlined in this manual is designed to focus on the entire hospital. The first set of standards focuses on those functions involved in diagnosing, treating and educating patients. The second set of standards focuses on functions involved in the overall effective and efficient management of the health care facility. The third set of standards focuses on the technical and support service areas of the hospital. The fourth set of standards focus on safety and responsiveness of the facility to external and internal situations that threaten the normalcy of the operations. The fifth set of standards focus on the functional and physical structure of the facility and the final set of standards is considered non-compulsory since its absence is not intended to affect the efficient operations."

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